Plum Cove Guest Guide
Welcome! We're so glad you're here. This guide has everything you need to make the most of your stay at Ridgeview at Plum Cove — from check-in details and house rules to our favorite local spots in Galena.
Door code: Your unique code is sent automatically 48 hours before arrival — check your email for a message from The Collection Vacation Homes. Can't find it? Text us and we'll resend it right away.
Entry: Use the front door. Your lock is a Schlage Encode™ Smart WiFi Deadbolt — a touchscreen keypad on the door handle.
🔓 To unlock: Enter your code on the touchscreen — the Home button and checkmark will flash to confirm
🔒 To lock from outside: Press the Lock icon on the touchscreen
🌙 At night: Press the Home button (bottom left) to light up the keypad
✅ Confirmed entry: Flashing Home + checkmark = code accepted
❌ Wrong code: Flashing Lock + red X = try again
🔋 Low battery: Flashing red battery icon — let us know and we'll take care of it
Full Schlage Encode FAQ ↗
- Main-level Bedroom: Queen bed
- Upper-level Bedroom: Queen bed
- Lower-level Bedroom: Queen bed + Twin Bunk Beds (sleeps up to 4)
All linens, pillows, and towels are provided.
- Coffee: Standard drip coffee maker and a Keurig — bring your favorite pods or grounds.
- Stove/Oven: Electric range and oven.
- Dishwasher: Pods are under the sink.
- Microwave: Above the stove.
- Kitchen supplies: Standard cookware, utensils, plates, and glasses are provided.
Starter supplies (dish soap, paper towels, trash bags) are provided. Please bring your own groceries and specialty items.
- Smart TVs: Smart TVs with standard apps are available. Log into your own Netflix, Hulu, Disney+, etc. — no cable subscription is provided.
- Board games: Yahtzee and Scrabble are available for your enjoyment.
Washer and dryer are located on the lower level near the lower-level living room. Laundry detergent is provided.
- Air Conditioning: Controlled by the main thermostat in the living room. Please keep AC between 68°F–76°F and don't leave windows or doors open while it's running.
- Heat: Each level has its own baseboard thermostats — adjust as needed throughout your stay.
Please bag all trash and take it to the dumpster in the parking lot — it's located inside the shed-like structure near the lot. Do not leave bags outside or in the home at checkout.
As guests of Ridgeview at Plum Cove, you have access to Galena Territory community amenities, including:
- Indoor Pool — Open year-round
- Outdoor Pool — Memorial Day through Labor Day
- Fitness Center
- Tennis & Pickleball Courts*
- Outdoor Basketball Court*
- Hiking — Trails throughout The Galena Territory
- Fishing Access — Pontoon boats, fishing boats, and kayaks available to rent
- Playground — Located at Lake Galena and Marina
- Sunday Farmers Market — Held at The Owners Club (seasonal)
* Lap swimming, tennis, pickleball, and outdoor basketball require reservations.
Eagle Ridge Resort is right on your doorstep with world-class amenities:
- Golf — 18-Hole Courses: The General, The North, and The South
- Golf — 9-Hole Course: The East
- Driving Range: Located at The North Course
- Stonedrift Spa: A spectacular full-service spa experience — highly recommended!
- Woodlands Restaurant & Lounge: Open 7 days a week; don't miss the Sunday brunch
- Highlands Lounge (at The General): Open Wed–Sun, typically early May through October, then weekends only — check the website for current hours
- Nordic Center (winter, at The General): Sledding, ice skating, snowshoeing, and bonfire
Through our corporate membership, guests of The Collection Vacation Homes enjoy exclusive discounted golf rates at Eagle Ridge's 18-hole courses — plus 3-week advance tee time booking privileges.
- The North & The South: $120/round (vs. $135+ standard rate)
- The General: $130/round (vs. $170 standard rate)
Questions about our discounted golf passes? Email us and we'll get back to you:
- Dirty dishes loaded in dishwasher and cycle started
- All trash bagged and taken to the dumpster in the parking lot shed
- All interior and exterior lights and fans turned off
- Place all used towels in the laundry room on the lower level
- Main thermostat set to 55°F (winter/heat) or 80°F (summer/AC)
- All baseboard thermostats set to 55°F (check every level!)
- Grill cleaned if used
- Log out of any streaming accounts on the TVs
- All windows and doors closed and locked
Questions? We're here.
Reach Brian or Johnny anytime during your stay — call or text, we're responsive.
📞 Brian (312) 929-6442 📞 Johnny (202) 276-8746For future bookings or questions: thecollectionvacationhomes.com ↗
(815) 777-1340 · ~7 min away